Customer Service Officer/ Patient Service Associate
Healthcare
Job Responsibilities:
Job description:
Attend to patients, prepare inpatient admission documents, update patient information in systems/records and arrange for appropriate personnel to attend to patients.
Provide discharge documents, obtain follow-up appointments, operation/readmission listing appointments, update patient information in systems/records, notify the necessary parties about patient discharge and despatch documents/forms/notes.
Assist enquiries and requests from patients, public/patients relatives, visitors and colleagues.
Handle general clerical duties to ensure the ward is functioning appropriately with good clerical support.