Nurses looking for a change! Service Quality Executive Central location, Office hours, 5 Day work week, from $2600!
Renowned Public Hospital

Job Responsibilities:

Job Scope:

·      Public relations role, between patients and hospital.

·      Piloting efforts to maintain a high standard of Service Quality to end-users

·      Handle and manage patients' feedback according to service standards set in the Service Quality Feedback team.

·      Strong communicator : Able to handle large volume emails and face to face interactions with end users. Drafting of replies via emails and snail-mail is a daily task

·      Able to work in a stressful environment, handling complaints and feedback

·      Liaise with internal departments that support the investigation and service recovery processes and follow through with patients or their family members to bring the issue to a satisfactory conclusion.

·      Maintain and promote high level of professionalism and quality service in the team.

 

Requirements

·         Min Degree with relevant working experience in the healthcare industry

·         Eloquent, Excellent communication and interpersonal skills

·         Strong written and verbal skills

·         Clinical or nursing or medical / healthcare service-delivery experience is preferred

 

Please apply directly with the following details:

  • All educational qualifications
  • Contact number & E-mail address
  • Updated resume with all employment history with details and reasons for leaving
  • Expected salary
  • Last drawn salary

Thank you for your application, we will contact you once you are found suitable!

 

Koh Boon Keng (boonkeng@searchnetwork.com.sg)

Search Network Pte Ltd
MOM License number: 07C4872
EA no.: R1545701

 

Requirements

  • Qualification: Degree
  • Years Exp: 0
  • Location: Central
  • N/A

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