Customer Care Executive (Shipping, Logistics, Supply Chain)
Leading Europe MNC

Job Responsibilities:


  • To coordinate and monitor shipments of export orders to ensure that materials/products are transported in compliance with transportation and import/export regulations/requirements, and delivered on time to customers. 
  • Oversees the preparation of export shipping documents in SAP (in accordance with regulatory requirements).
  • Communicate all customer-specific requirements to distribution/shipping personnel to ensure that shipments are processed on time and as per customer expectations.
  • Liaise with Quality Control to validate conformity of materials to be shipped.
  • Assist in the development and implementation of written export transportation procedures and filing maintenance.
  • Conduct systematic controls to ensure adherence to local and international transport and customs regulations as well as Company policies and procedures.
  • Execute other tasks as required and assigned by supervisor.



  • Diploma in Logistics / Supply Chain management with at least 3 to 5 years of similar working experience within FMCG, Manufacturing industry
  • Good knowledge & working experience in International Trade (incoterms, shipping terms etc.)
  • Ability to work independently, under pressure & handle multiple priorities and deadlines
  • Flexible, creative, self-motivated, efficient & reliable 
  • Knowledge of SAP system is a plus
  • Good knowledge of transportation supplier landscape.
  • Good knowledge of local and international material/product safety/security norms and regulations.
  • Knowledge of supply chain dependencies and processes.
  • Basic knowledge of production process.


  • Qualification: Degree, Diploma
  • Years Exp: 3
  • Salary range: From: $3,800 To: $4,300
  • Location: West
  • Contract

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