Customer Service Manager - Pharmaceutical (Sea / Air Freight)
Logistics MNC

Job Responsibilities:

  • Lead the Customer service team for Pharmaceutical clients to achieve operational and financial objectives 
  • Ensure quality of operation according to client requirements & SOP 
  • To co-ordinate with carriers for bookings/uplift upon escalation from team 
  • Attend to freight management and rates negotiation 
  • Liaise with overseas agents on the various requirements ie SOP and rates 
  • To review the profit & loss of the dept 
  • To analyze job file purchasing and raise concern to Pricing team. 
  • To conduct recruitment exercise for officer/executive position when needed. 

 

Job Requirements: 

  • Diploma/ Degree preferred 
  • Minimum 8 years' experience managing operations in the freight forwarding with sea and/or air freight experiences 
  • Previous customer service experience is an added advantage 
  • Possess excellent communication and interpersonal skills 
  • DGR trained will be an advantage 

 

 

Requirements

  • Qualification: Degree, Diploma
  • Years Exp: 8
  • Salary range: From: $5,000 To: $7,500
  • Location: East
  • Permanent

Please complete the application form

Your Email*
First Name*
Last Name*
Gender*
Male Female
Date of Birth*
Nationality*
Contact Number*
Highest Education Level*
Years of Experience*
Latest/Current Salary (SG$)*
$ Per Mth
Expected Salary (SG$)*
$ Per Mth
Latest/Current Employer*
Latest/Current Job Title*
Driving License*
Class 2B / 2A / 2
Class 3
Class 4
Class 5
NIL
Possess Own Vehicle*
Resumé / Curriculum Vitaé*

Maximum file size : 2MB (.doc, .docx file formats only) Please be patient, it may take a few moments to store your resume/CV.