Customer Service Associate (Burmese Speaking)
Search Network

Job Responsibilities:

You will be part of the team that champions for the fair treatment of domestic employees in Singapore through balanced and pragmatic approach and promotes cohesive social integration among the community. This will require you to:

  • Interview foreign domestic workers with the assistance of interpreters, if necessary.
  • Provide advice on employment matters to employees, employers and relevant parties.
  • Escalate employment cases to the authorities, such as MOM.
  • Scheduling of interview appointments, preparation and sending out of appointment letters.
  • Handle appeals and enquiries with regards to the interviews.
  • Perform data-entry and collation of reports.
  • Assist in Centre’s operations such as manning helpline and events.
  • Engage in any other duties as assigned.

 

 

Job Requirements:

  • GCE ‘O’ Level and above with minimum 2 years of relevant experience.
  • Keen interest to perform administrative work.
  • Able to multitask in a fast-paced environment.
  • Proficient in MS Office Application (Word, Excel, Powerpoint)
  • Able to manage difficult situations and has a flair to work well with different stakeholders from various cultural and social backgrounds.
  • Strong in written and spoken English.
  • Ability to converse in Burmese with the domestic workers

 

 

 

Requirements

  • Qualification: O-Level
  • Years Exp: 2
  • Salary range: From: $1,900 To: $2,500
  • Location: South, West
  • Permanent

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